We are committed to protecting your privacy and ensuring that your personal information is secure. This policy complies with the General Data Protection Regulation (GDPR).

By using our website, you consent to the collection, use, and sharing of your information as outlined in this policy. We may update this policy periodically by amending this page, and we will notify you of any changes via a privacy notice.

This policy is effective from 1st July 2024.

The types of personal information we collect depend on the services or products you request from us. This may include: 

• Name, contact information, and other personal details provided on transaction forms.
• Information about money transfers, including recipient details and transaction history.
• Additional identification details such as date of birth, National Insurance number, or other relevant identifying information for verification purposes
• We also collect data directly from third-party reference sources, vendors, or clearinghouse services as part of our identity verification processes.
• Debit card information is collected solely for the execution of payment processes and is not stored in our database.

We collect your information to understand your needs and provide you with a better service. Specifically, we use your information for the following purposes:

• Internal record keeping.
• Improving our products and services.
• Periodically sending promotional emails or information we think may be of interest to you.
• Compliance with applicable laws, including responding to lawful access requests by government authorities.
• We may also use your information for market research purposes and customise our website to better suit your interests.

We may disclose the personal information we collect under the following circumstances

• Service providers: To perform financial services on our behalf.
• Legal compliance: When required or permitted by law, such as for fraud prevention or security investigations.
• Marketing & research: We may share aggregate, non-identifiable customer information with partners for joint marketing or research purposes.

We will not sell your personal information or share it with any third parties except as required by law or as outlined in this policy.

We are committed to ensuring that your personal data is secure. To protect your data, we:

• Use SSL encryption for sensitive data exchanges between the website and users.
• Follow strict data retention policies in compliance with UK law.
• Implement appropriate technical and organisational measures to safeguard your data.

We use cookies on our website to enhance your user experience and analyze website traffic. Please refer to our Cookie Policy for more detailed information on how we use cookies.

Under the GDPR, you have the following rights regarding your personal information:

• Access: Request information about the personal data we hold about you.
• Correction: Request that we correct any inaccuracies in your personal information.
• Erasure: Request the deletion of your personal data where applicable.
• Objection: Object to the processing of your personal information for legitimate interests or direct marketing purposes.
• Data portability: Request the transfer of your data in an electronic format to you or another party.
• Withdraw consent: If you have given consent to process specific data, you may withdraw it at any time.

To exercise any of these rights, please contact us at operations@speedenterprise.co.uk or write to us at 198c Uppingham Road, Leicester, England, LE5 0QG.

We will retain your personal data only as long as necessary to fulfill the purposes outlined in this policy. This includes retaining data:

• For regulatory purposes: We are required by law to keep certain data for a minimum of 5 years following your most recent transaction.
• For legitimate interests: We may retain data beyond 5 years if necessary for legitimate business interests.

If you are dissatisfied with how we handle your personal information, you have the right to file a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk. However, we encourage you to contact us first so that we can address your concerns directly.